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With organizations becoming increasingly testing the use of videoconferencing, Mitel Networks Inc. has made it easy to launch desktop point-to-point video from your client application.
Ottawa-based company said Monday that unified Communicator Advanced 4.0, its desktop client now shows video presence within an enterprise, enabling connectivity with just one click. Availability display as an icon next to the name of a person's small camera.
The idea, said Riendeau Brooks, a manager of Mitel solutions is that it "puts video to the user's fingertips."
UCA 4. 0 adds what Mitel calls "context" for video calls, which is the ability to send a pop-up message to text you want to have someone with video call and explain why you want to connect instead of having to call them.
This accompanies the previous ability to send messages to the context for voice calls.
Another client's main improvement is the ability to show the presence of Microsoft Office Communications Server (OCS) and Lotus Sametime. Until now the UCA had only telephony connectivity between these applications.
"Organizations that have invested heavily in OCS or Sametime have a path that can go forward with for best of breed" system of communication including Mitel, Riendeau said.
Connectivity presence with the new Microsoft Lync will later this year with an update, he added.
Finally dispersed early UC server now can be linked through peering, which increases the scalability up to 10,000 users.
For users of smartphones, Mobile UC Advanced is limited to Blackberry by Research In Motion. However, Riendeau said customers for Apple iPhone and Android devices are coming this year.
Meanwhile, the customer is free to BlackBerry has been improved by giving organizations the ability to provide pathways for UC users avanzata. Taking advantage of the presence and GPS capabilities, which leaves the user's BlackBerry status change as they move. For example, a status "in Office" move mobile calls to fixed phone, while "home office" might allow only voice but not instant messages.
What is integration of the client with a list of native BlackBerry contacts. Previously the mobile UC client linked to business contacts, but the change now allows users to initiate calls from personal contacts at the level of the PBX, cutting down phone charges.
Riendeau would not say if or when Mitel Customer tablet PC should, other than noting the company is a strategic partner of Research In Motion.
RIM is about to release its Tablet Playbook.
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